ITIL Practitioner

ITIL Practitioner Training in United Kingdom (UK)
ITIL Practitioner
  • ITIL Practitioner

    3 Tage
    IT Services Management
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    Course Details

    Kursbeschreibung

    This highly practical course is designed to show you how to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this holistic course, you will cover nine guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM). The course fully prepares you for the ITIL Practitioner exam, which you may take at a later date. An exam voucher for the web-based exam is included in the cost of the course.

    Schulungsplan

      Nov 1 - Nov 3, 2017
    Berlin
      Jan 22 - Jan 24, 2018
    Berlin
      Apr 24 - Apr 26, 2018
    Berlin
      Jul 25 - Jul 27, 2018
    Berlin
      Oct 23 - Oct 25, 2018
    Berlin